Verifies and updates all demographical information/date of birth-address-maiden name-social security number.Obtains accurate patient information and enters the information into the Meditech computer system."Provides superior customer service to internal and external clients, customers,Īnd patients as referenced in the Service Excellence Standards.".Works closely with scheduling and precertification areas within Patient Access. Handles day to day bed placement including scheduled, urgent, and emergency admission functions of admitting, transferring, discharging, including all death procedures.Assists all hospital departments in facilitating the accurate registration of patients in order for areas to be able to do their job functions.Answers telephones, works on quality checks of registrations.Prints appropriate paperwork and escorts patient to location.Identifies the patient correctly through the EMPI search, and reverifies with patient including re-verification when bracelet is put on patient.Assures eligibility of insurance date along with collection of copays.Greets patients, accurately obtains all demographical information, obtains all regulatory data (HIPPA, Medicare, Mass Pro, JACHO, DPH, Emtala, Subscriber, Health Care Proxy), obtains appropriate signatures from patients along with providing patients with regulatory paperwork.Customer service liaison for the first impression of the medical center.If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you. In support of this, we commit ourselves to the following values: No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues. We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values. At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion, and respect.
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